Questions about the therapy process, or concerns about a clinician you’re working with? Please reach out to our clinical director, Priscilla Dean by emailing her at priscilla@evergreencounseling.co or calling the main line: (630) 480-0060.

You are welcome to contact your therapist outside of your appointment times. You can text or call them and they will talk to you 10 min or less. Anything longer than 10 mins will be bill for a phone session.

If you’re in need of your therapist’s contact information please call or text our main number: 630-480-0060.

If you need your therapist to speak with your doctor or child’s doctor, or any other outpatient provider that you feel would be helpful for your therapist to connect with, just ask your therapist to send you a release through the patient portal. You can sign the release via the portal to give us permission to contact your doctor or child’s teacher, etc.

Your therapist is available to have a 10 minute call with your child’s teacher or school administration at no charge. Please ask your therapist to send you the release of information permission form via the client portal, and coordinate with your therapist to schedule the call.

Upon scheduling your first session you should have received an email directing you to the client portal. If you aren’t able to locate that email please call or text us at 630-480-0060 and let us know you need another link.

In your client portal you can view and fill out online paperwork, handle billing (pay balance, change credit card on file, etc), and sign release information. For all telehealth clients, you will find your unique video session link in this portal.

When you schedule your very first appointment, you will get a unique link invitation to create a username and password to access your Client Portal. In this portal, you will find a unique video link to your telehealth session. If you’re not able to find your link you can ask your therapist for a new one, or call or text the main office at (630) 480-0060.